Water System Update: Post-Servicing Flushing Underway

Update: July 25th, 2025

Following the necessary water infrastructure work completed yesterday on Thursday July 24th,  Town staff are actively working in various areas to flush the water lines and remove any remaining air from the system.

We understand that some residents may still be experiencing cloudy water or intermittent air in their lines. This is a normal part of the process and is expected to improve as flushing continues. Due to the large area affected, it may take some time for the system to fully stabilize.

In the meantime, we recommend that residents run their indoor and/or outdoor taps at their discretion, to help clear any residual air from their individual household lines. While the water may appear cloudy, we want to reassure residents that it remains safe for use.

We appreciate your patience and understanding as our crews work diligently to restore full system clarity, your cooperation helps expedite the process for everyone.

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Update: July 24th, 2025

Thank you to all residents for your patience and understanding as we complete today’s important water infrastructure improvement. Please note that the project is taking a little longer than expected and is now anticipated to be completed by 7:00 p.m. this evening, one hour later than originally scheduled. Crews are making great progress and are working diligently to ensure everything is completed safely and thoroughly.

We appreciate your continued cooperation as we work to improve and strengthen our town’s water systems. Thank you for bearing with us, we’re almost there! When water service resumes, you may notice some air in the lines or discolouration. This is normal. Please run your cold water tap until the water runs clear. If you have questions, please contact Public Works at [email protected]

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Earlier Story:

 

Please be advised that water infrastructure improvements will take place on Thursday, July 24, beginning at 9:00 a.m. and are expected to be completed the same day by 6:00 p.m.During this time, there is potential for a water outage affecting all areas starting at the intersection of Bennett’s Road and Old Broad Cove Road, heading east toward the Portugal Cove service area. Only properties connected to the town water system are expected to be affected.We apologize for any inconvenience this may cause. These essential repairs are part of our ongoing efforts to improve and maintain the community’s water infrastructure.

Preparation Tips:

  • Residents in the affected area are advised to prepare for possible water disruptions by:
    • Having bottled water on hand for drinking.
    • Filling bathtubs with water to use for flushing toilets and other household needs.
  • When water service resumes, you may notice some air in the lines or discolouration. This is normal. Please run your cold water tap until the water runs clear.

Roads potentially affected are:

Thank you for your understanding and cooperation as we work to enhance water service in our community. Contact Public Works with questions using [email protected]

 

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